Privacy Policy

Information We Collect

We collect personal details such as name, email, address, and payment information when you place an order. We also collect browsing behavior and analytics data to improve our site.

How We Use Your Information

We use your information to process and ship orders, communicate updates, and improve your experience on our site.

Sharing of Information

We do not share your personal information with third parties, except as necessary to fulfill your order (e.g., with shipping companies like DHL).

Data Security

We implement appropriate security measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.

Updates to Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically for changes

Terms and Conditions

Date of Last Revision: 01.01.2026

Applicability

These Terms and Conditions govern your use of the Lunaroot website, including purchases of products from our eCommerce store. They create a legally binding agreement between you ("the customer") and Lunaroot ("we," "us," or "our").

Use of Website

You agree not to misuse the Site for unlawful purposes or disrupt the normal operation of the Site. Lunaroot reserves the right to terminate access to the Site if these Terms are violated..

Purchasing Products

Purchases made through Lunaroot's website are for personal use only. Resale of products is prohibited unless explicitly authorized by Lunaroot. Orders suspected of being intended for resale may be canceled.

Shipping and Delivery

We ship worldwide using DHL. Shipping costs and delivery times vary by location. Any customs duties or taxes are the responsibility of the customer. Lunaroot is not liable for delays caused by customs or unforeseen logistics issues.

Intellectual Property

All content on this Site, including logos, images, and text, is the property of Lunaroot and is protected by copyright laws. Unauthorized use of our content is prohibited.

Limitation of Liability

Lunaroot is not responsible for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.

Changes to Terms

We may update these Terms and Conditions at any time. Please check this page periodically for updates.